Neera Jain

Professor, Business Communication
Chairperson - PGPM

Email :
Phone : +91-124-4560396

Dr. Neera Jain is a Professor in the area of Business Communication at MDI Gurgaon. Dr Jain has obtained her M. Phil and Ph.D degrees from Aligarh Muslim University¸ Aligarh, India in 1990 and 1993 respectively. She is a licensed Practitioner of Neuro Linguistics Programming (NLP). She is also an accredited trainer on MBTI and FIRO-B from APP. She has been certified for the use of CPI 260 - a leadership development tool by California Psychologists (CPP). She has a Post Graduate Certificate in the Teaching of English (PGCTE) from the Central Institute of English and Foreign Languages (CIEFL), Hyderabad and has qualified the National Eligibility Test (NET) of UGC. A first divisioner and topper all through her education, she was awarded Departmental Research Fellowship by Aligarh Muslim University during Ph. D and National Merit Scholarship by School Education Board during Senior Secondary for excellence in education.

Dr. Jain has taught and researched at reputed colleges including engineering and management institutes for about 27 years. She is actively involved in research¸ teaching¸ training and development at MDI. Her publications include research papers and case studies in reputed national, international journals and publishing houses like IVEY and Harvard Publishing. She has completed two externally funded research projects: “Communication Patterns and Personality Types of Indian Women Leaders” and “Crisis Communication in Organizations”. She has presented papers in International conferences. Her book on “Effective Business Communication” published by McGraw Hill has widely been appreciated. She is on the editorial board of many reputed international journals to review research papers, case studies, and other publications. As a business communication professional, she keeps working with many academic and professional institutes for designing and revamping their communication courses.

Dr. Jain has received MDI’s coveted Awards for ‘Excellence in Teaching”, 2010-11 and Excellence in Continuing Education (Training), 2016-17 and acknowledged for Excellence in Continuing Education (Training) 2017-18.

Her main areas of interest and specialization include: Business and Managerial Communication, Leadership Communication, Cross cultural Communication, Women Leadership and Negotiation Skills.

She was invited as a visiting faculty for taking International Seminar (a course of 24 hrs) on “Managerial Communication Competencies” in IAE AIX – Graduate School of Management, France, (EQUIS AND AMBA accredited) for two years during 2012 and 2013.

She has been a visiting faculty in other reputed B Schools in India like IIM Lucknow (2017 onwards) and IIFT Delhi (2017).

In MDI Gurgaon, she teaches core courses like Managerial Communication, Effective Business Communication, Oral Communication and Presentation Skills, Written Analysis and Communication in Post Graduate Programme in Management, Post Graduate Programme in Human Resource Management, Post Graduate Programme in International Management, National Management Programme, Executive Management Programme, and Post Graduate Programme in Public Policy Management.

Her elective courses on Negotiation Skills, Effective Communication through Theatre Techniques are subscribed heavily by participants in long duration and executive programmes.

She started Fellow Programme in Management and Executive Fellow Programme in Management in Business Communication area at MDI in 2007 and developed various core and elective courses like Organizational Communication, Cross Cultural Communication, Leadership Communication, Computer Mediated Communication, and Case Writing for these programmes.

Dr. Jain has received MDI’s coveted Award for “Excellence in Teaching” in 2010-11. 

Cases with Teaching Notes

Mahajan, Khushbu, Neera Jain “Jugnoo’s Journey: Disrupting Traditional Markets through Technology”, IVEY Publishing, 2018

Acharya, Ira, Jain, Neera, “Gemini Edibles and Fats India: In Pursuit of Growth” IVEY Publishing (Now on Harvard Publishing also), 2018

Batra, Ronak, Jain, Neera, "Tata Steel: The Acquisition of Corus" IVEY Publishing (Now on Harvard Publishing also), 2017

Acharya, Ira, Jain, Neera, “Patanjali Aurveda Ltd. Leadership Challenges for a Growing Business Empire”, Case Centre, 2016

Mukherjee, Shoma, Jain, Neera, “Indian Overseas Bank: Triggering Change”, Ivey Publishing, 2015(now on Harvard Publishing also, one of the best selling cases on IVEY in July 2017)

Banerjee, Pooja, Jain, Neera, “Geeta Mondal: A Journey from Social Service to Social Entrepreneurship”, Case Center, 2015

Jain Neera, Vidhu Gaur, “Case Study on Mahashian DI Hatti” published in International Journal of Business and General Management, 2014

Jain, Neera Mukherjee, Shoma “Women Empowerment through Transformational Leadership: Case of Satya Jyoti” (2009), Vision––The Journal of Business Perspective, Vol. 13 No.4

Jain, Neera, Rathore, Shyamli “Amdale Software Technologies (Pvt.) Ltd: A Case Study (2008) Handbook of Management Cases, Allied Publishers
Research Papers in National and International Referred Journals

Wasan, Parul Goyal, Jain, Neera, “Customizing Content for Rural Mobile Phones: A Study to Understand the User Needs of Rural India” (2017) Social Network Analysis and Mining, Vol. 7, No. 1

Jain, Neera, et al, “Relevance of Cultural Intelligence and Communication Effectiveness for Global Leadership Preparedness: Study of Indian Managers” (2016) Journal of International Business Research and Marketing, Vol. 1, Issue 3

Jain, Neera, et. al, “Communication Drivers for Drug Adoption in an Uncertain World” (2015) International Journal of Pharmaceutical and HealthCare Marketing Vol. 10, Issue 1, 75-103 Emerald Publication

Jain, Neera, Mukherjee, Shoma ”Development of  a Scale to Assess Communication Effectiveness of Managers working in Multicultural environments” (2015) Global Advances in Business Communication, Vol.4 (1) 

Jain, Neera, “Identifying Communication Intelligence for Drug Adoption in India”, (2014), International Journal of Emerging Technologies in Computational and Applied Sciences Vol 8 (1)

Jain, Neera, “Quantitative Sciences in Measuring the Impact of Communication on Shared Decision Making in Drug Adoption” (2014)  International Journal of Engineering,  Business and Enterprise Applications Vol. 9(2)

Jain, Neera, Malhotra, Punit “Communication Strategies for Job Satisfaction and Employee Engagement in Indian IT Sector” (2010) Management and Change, Vol. 14, No 2

Jain, Neera Mukherjee, Shoma “Communicating a Holistic Perspective to the World - Kautilya on Leadership” (2009), Leadership and Organizational Development Journal - An Emerald Publication, Vol. 30 No. 5 (0.462 Impact)

Jain, Neera Mukherjee, Shoma, “The Perception of Glass Ceiling in Indian Organizations” (2010), South Asian Journal of Management, Vol. 17 No. 1

Jain, Neera Sethi, Anjanee et el. “Impact of Communication during Service Encounters on Customer’s Perception of the Company-An Exploratory Study” (2009), Paradigm, Vol. 13 No.1

Jain, Neera Sethi, Anjanee et el. “Leadership Dimensions and Challenges in the New Millennium” (2010), Advances in Management, Vol. 3 No.3

Jain, Neera et el. “Organizational Effectiveness: Identifying Communication Challenges Faced by software Engineers Working in the IT Organizations in India” (2009), Advances in Management, Vol. 2 No.5

Jain, Neera “Developing Leaders: A Communication Perspective” (2008) Advances in Management, Editorial, Vol. 1 No.


A text book on “Effective Business Communication” published by McGraw Hill, 2012 (Co-authored)

Book Chapter/ Book Review/ Other Publications

Chapter “Women in Management in India” Women in Management: Current Research Issues (ed.) Sage Publishers, UK, Vol. 3, 2016

Review of a book, “Scholarly Writing” by Monipally (2010) Vision – The Journal of Business Perspective, Vol 14 No. 4

Review of a book, The Art of Business Leadership: Indian Experiences by S. Balasubramanian (2007) Vision––The Journal of Business Perspective, Vol. 11 No.4,

“Impact of Maternity Sabbatical on women Career Progression”, Times of India, In the Mother's Day special edition of Times Ascent in the Watercooler Bytes Section

Presentations in International Conferences

Mukherjee Shoma, Jain, Neera, “From Grassroots to Corporate: Challenging Discrimination and Communicating for Women Empowerment” presented in Global Advances in Business Communication Conference at San Luis Potosi, Mexico, May, 2016

Mukherjee Shoma, Jain, Neera, “Overcoming Cross‐cultural Constraints for Effective Communication in the Multicultural Workplace” presented in Global Advances in Business Communication Conference at Detroit, May 2015 - Received - Best Paper Award

Mukherjee Shoma, Jain, Neera, “Cultural Intelligence and Communication Effectiveness -Essential Prerequisites for Global Leadership Preparedness” presented in Association of International Business (AIB) Conference at Bangalore June 2015

Bindish, Puneet, Jain, Neera, “The Relevance of Vedic Ways of Learning in the Contemporary Management Education System: An Evolving Holistic Model” presented in 18th International Conference on Learning at Mauritius, July 2011

Purkayastha, Priyak, Jain, Neera, “Marketing Communication Strategies for Rural India” presented in  10th International Marketing Trends Conference, ParisJanuary2011

Bhatnagar, Mukesh, Jain , Neera, “Leadership Communication from Bhagwad Gita” accepted for presentation in International conference at Greece, May 2011

Dipanjan Goswami, Neera Jain, et al, “The Determinants of Drug Adoption in India: A study on Hypertensive Drugs” presented in 10th European Conference on Research Methods at Normandy Business School, Caen, France, June 2011

Shyamli Rathore, Neera Jain, “Amdale Software Technologies (Pvt.) Ltd: A Case Study” presented in International Conference on Cases at IMT Ghaziabad, Nov, 2008

Neera Jain, “Creative use of Pigeon Indian in the novels of Mulk Raj Anand”(1995 ) vii Annual Commonwealth Studies Conference at Rajasthan University

She is a prolific trainer and her training modules on Managerial and Leadership Communication¸ Cross Cultural Communication, Oral Communication and Presentation Skills, Negotiation Skills¸ Interpersonal Communication in Organizations¸ Developing Women Leadership and Business Etiquette have received overwhelming appreciation from participants across various levels in Government, Public and Private Sector organizations. As a trainer she has taken training sessions in on-campus and in-company MDPs for executives of more than 50 Companies which include Hyundai Motors¸ Barclays, Hero Future Energies, Nucleus Software, Jubilant Food Works, Shriram Pistons and Rings, Oberoi Group of Hotels, Vodafone, NSPCL (NTPC), CPWD, HAL, RITES¸ JK Laxmi Cement¸ NK MINDA¸ NIC¸ BEL¸ ONGC¸ JINDAL Steel¸ BPCL¸ Central Electricity Authority¸ IOCL¸ Bureau of Police Research and Development etc.

She has conducted Training Programme for a Japanese Company, Teijin for two years. Currently she is doing Leadership and Communication Programme with National Banking Institute of Nepal. Participants from other countries attend her Open programmes on different aspects of communication.

She has been associated with many reputed organizations like Teijin (Japanese), Vodafone, Hero Future Group, NSPCL, HAL, IOCL for consulting assignments and developing training modules by assessing their training needs and customizing programmes according to their requirements.


She has handled various positions at MDI and has been a member of several committees, including the following:
Chair, Corporate Communication from 2011 to 2018
Chair, Business Communication Area from 2012 to 2018
Chair, Post Graduate Programme in Management (PGPM) from 2018
Member Research Committee from 2018