Problem Solving and Decision Making

Problem solving and decision-making are important skills for business and life, and are especially important for management and leadership. There are processes and techniques to improve decision-making and the quality of decisions. Decision-making is more natural to certain personalities, so these people should focus more on improving the quality of their decisions. People that are less natural decision-makers are often able to make quality assessments, but then need to be more decisive in acting upon the assessments made. Problem-solving and decision-making are closely linked, and each requires creativity in identifying and developing options. A manager’s responsibility as a decision maker is very important. While all managers are called upon to make decisions, the kinds of decisions that are required will vary with their level of authority and type of assignment. Poor decisions can be disastrous to a department and an organization. Good decisions help work to flow and enable the organization to achieve its goals. Skill as a decision maker is a distinguishing characteristic of most successful managers. Thus there is a need to understand this decision dynamics in a systematic approach. Tools and techniques in this regard will give manager a better discretion and control over otherwise seemingly a complex and uncontrollable situation.

Programme Objective

This programme would assist participants:

  • To develop an understanding of variables affecting decisions and premises around which decisions are made
  • To apply the general problem-solving process to systematically analyze and resolve organizational challenges.
  • To use creativity-enhancement techniques to generate innovative ideas and solutions to business problems.
  • To impart analytical and problem solving skills necessary to develop solutions for a variety of management and business decisions both at strategic and tactical level.
  • To understand the complexity of decision making, uncertainty and risk factor involved in it.
  • To understand the mathematical reasoning, modeling and analysis to quantify subjectivity in decision making to the level of human cognition.
  • To simplify and innovate problem solving in a methodological way by applying system dynamics approach.

Contents

  • Precepts for Creative Problem Solving
  • Imagination Engineering for problem solving
  • Why Decision Fails: Decision Dilemmas?
  • Managerial Decision Making Process
  • Tools and Techniques of Decision Making (AHP, Decision Tree, DMUU)
  • Innovating Decisions through Creative Problem Dissolving
  • Balancing Complexity, Risk and Uncertainty: A Case

For Whom

This programme is designed for executives making decisions mainly at middle and top level management. The generic systems app roach makes it relevant for any decision maker who wants to analyze and see the dynamics of risk and uncertainty in any organizational context.

  • Middle and Senior Level Managers making decisions at various strategic and function levels, Marketing, Finance, Supply chain, Human Resource etc.
  • Researchers and Analytics, who wants to understand patterns of reality and predicting system behavior having significance for decision makers.

Venue & Duration

The programme is scheduled during November 11-13, 2024 on a residential basis at MDI Gurgaon Campus, Mehrauli Road, Sukhrali, Gurugram. Accommodation for participants would be available at MDI Gurgaon Campus from the noon of November 10, 2024, to the forenoon of November 14, 2024.

Registration & Fees

Participants should be nominated by their organizations. The enclosed nomination form should be completed and returned with all the details. The fee of the program is Rs. 42,500/- (Rupees Forty Two Thousand Five Hundred only) per participant which includes a professional fee and all charges for boarding, lodging and supply of course materials during the programme. GST as applicable will be charged extra in addition to the programme fee. Payment should be made by Cheque/NEFT/RTGS.

Discount Policy

With a view to our long-term relationship with your esteemed organization, we are pleased to introduce the discount policy in this programme. The discount will be observed in the following conditions: (discount is applicable in NEPAL also)

• 10% Discount against 3-5 nominations

• 20% Discount against more than 5 nomination

Important Dates

The last date for receipt of nominations is October 31, 2024. The last date for withdrawal of nominations is November 01, 2024. Any withdrawal received after this date will be subject to deduction as per the Institute’s rules. However, substitution may be permitted.

For enquiry, please contact at [email protected] or +91-124-4560008.