Anupama Prashar

Associate Professor
Ranking

+91-124-4560292
[email protected]

Profile

Academic Qualifications

  • PhD (Management), Punjabi University, India, 2012
  • MBA, Jai Narayan Vyas University, India, 2001
  • B. Tech. Industrial Engineering, Punjab Technical University, India, 1999
  • Erasmus Plus Mobility Programme, Aston Business School, United Kingdom, 2022

Professional Qualifications

  • Lean Six Sigma, Master Black Belt Certification, Indian Statistical Institute, 2015
  • Lean Six Sigma Black Belt Certification, QT & T Consulting (Asia), 2010

Awards and Honours

  • Winner of Research Excellence Award, Management Development Institute, Gurgaon, India, 2018
  • Best Research Paper Award, FORE International Operations Conference, India, 2015
  • University Rank Holder, Bachelor of Engineering, Industrial Engineering, Punjab Technical University, India, 2000.
  • Reviewer for scientific and scholarly journals (27 reviews for 9 international journals).
  • Member of doctoral thesis examination committee, Indian Institute of Technology, Chennai, India, 2019

Research output

  • As on March 2022, 45 journal publications (in ABDC ranked journals) in the areas of Sustainable Operations Management and Industrial Engineering & Management.
  • Published seven teaching cases on the subject of General Management and Production & Operations Management in Ivey Publishing
  • Published books and book chapters
  • Conference papers

Institutional Responsibilities

  • Faculty-in-charge for Ranking activities
  • Associate Editor, Vision, MDI Journal
  • Coordinator for Compliances and Association of MBAs Accreditation

Memberships and positions of trust in scientific societies

  • European Operations Management Association (EUROMA) membership, 2017-2020
  • Production & Operations Management Society (POMS, India Chapter) membership, 2020

Dr. Prashar has more than 15 years of experience in academics. Prior to joining MDI, she has taught at University Business School, Punjab University, IILM Institute of Business Management and Punjab Technical University. She has taught MBA courses on Sustainable Operations Management, Operational Excellence, Operations Management, Service Operations Management, Statistical Research Methods, Materials Management, Quality Management(Six Sigma, Lean Management, TQM), and Quantitative Methods. She has taken up many International teaching assignments.

 

Research Interests: Sustainable operations, Continuous Improvement, Operational Excellence, Industrial engineering

    Peer-reviewed scientific articles

  • Prashar A. et al. (2022). Resilience development and digitalization of the healthcare supply chain: an exploratory study in emerging economies. The International Journal of Logistics Management.
  • Prashar A. et al. (2022). Quality management in industry 4.0 environment: a morphological analysis and research agenda. International Journal of Quality & Reliability Management
  • Prashar A., Sunder M. V. (2021), “Characterization and Examination of Operational Excellence Deployment Failures: Mediation Effect of Technical and Behavioral Failure Factors”, IEEE Transactions on Engineering Management. DOI: 10.1109/TEM.2021.3071294 (JCR IF 3.057)
  • VC Venkatesh, M Dasgupta, A Prashar, TJ Andersen (2021), “Dealing with surprise attacks: decomposing ERM as a dynamic capability to handle crises. Journal of Small Business and Enterprise Development, Vol. 28 No. 4, 536. https://doi.org/10.1108/JSBED-09-2020-0342 (Citescore 4.5)
  • Kaushal, L. A. & Prashar, A. (2021), “Agricultural crop residue burning and its environmental impacts and potential causes – case of northwest India, Journal of Environmental Planning and Management, https://doi.org/10.1080/09640568.2020.1767044. (JCR IF 2.093).
  • Prashar A. (2021), “Eco-efficient Production for Industrial Small and Medium-sized enterprises through Energy Optimisation: Framework and Evaluation. Production Planning & Control”, https://doi.org/10.1080/09537287.2020.1719714. (JCR IF 3.605)
  • Prashar A. (2021), “Moderating effects on sustainability reporting and firm performance relationships: a meta-analytical review”, International Journal of Productivity and Performance Management, https://doi.org/10.1108/IJPPM-04-2021-0183
  • Prashar A., Sunder M. V. (2020), “A bibliometric and content analysis of sustainable development in small and medium-sized enterprises”, Journal of Cleaner Production, Vol. 245, , 118665, https://doi.org/10.1016/j.jclepro.2019.118665. (JCR IF 7.246)
  • Sunder M, V., Prashar, A. (2020), “Empirical examination of Critical Failure Factors of Continuous Improvement Deployments: Stage-wise results and a contingency theory perspective”, International Journal of Production Research, Vol. 58 No.16, pp. 4894-4915, https://doi.org/10.1080/00207543.2020.1727044. (JCR IF 4.577)
  • Jevanesan, T., Antony, J., Rodgers, B. and Prashar A. (2019), “Applications of continuous improvement methodologies in the voluntary sector: A systematic literature review”, Total Quality Management & Business Excellence, https://doi.org/10.1080/14783363.2019.1588723. (JCR IF 2.922)
  • Kaushal, L. A. & Prashar, A. (2020), “Agricultural crop residue burning and its environmental impacts and potential causes – case of northwest India, Journal of Environmental Planning and Management, https://doi.org/10.1080/09640568.2020.1767044. (JCR IF 2.093).
  • Prashar, A. (2020), "Quality management for high-contact professional service firms: a multiple-case evidence from Indian law firms", International Journal of Quality & Reliability Management, https://doi.org/10.1108/IJQRM-02-2019-0064 (Scopus Citescore 3.4)
  • Prashar, A. (2020), "Adopting Six Sigma DMAIC for environmental considerations in process industry environment", The TQM Journal, https://doi.org/10.1108/TQM-09-2019-0226 (Scopus Citescore 4.3)
  • Prashar A., Gupta P. (2020), “Corporate Boards and Firm Performance: A Meta-Analytic Approach to Examine the Impact of Contextual Factors,” International Journal of Emerging Markets (Scopus Citescore 2.3).
  • Prashar A. (2019), “Towards sustainable development in industrial small and Medium-sized Enterprises: An energy sustainability approach”, Journal of Cleaner Production Vol.235, pp. 977-996, https://doi.org/10.1016/j.jclepro.2019.07.045. (JCR IF 7.246).
  • Prashar, A. and Aggarwal, S. (2019), "Modeling enablers of supply chain quality risk management: a grey-DEMATEL approach", The TQM Journal, https://doi.org/10.1108/TQM-05-2019-0132. (Scopus Citescore 4.3)
  • Prashar A. (2018), Towards continuous improvement (CI) in professional service delivery: a systematic literature review, Total Quality Management and Business Excellence, https://doi.org/10.1080/14783363.2018.1438842. (JCR IF 2.922)
  •  Prashar A. (2018), “Towards cycle time reduction in manufacturing SMEs: Proposal and evaluation”, Quality Engineering, Vol. 13 No. 3, https://doi.org/10.1080/08982112.2018.1460669. (Scopus Citescore 4.3)
  •  Prashar, A. (2018), “TQM as business strategy: a meta-analysis review”, International Journal of Productivity and Quality Management, Vol. 23 No. 1, pp.74–89, https://doi.org/10.1504/IJPQM.2018.088609
  •  Prashar A. (2017), “Energy efficiency maturity (EEM) assessment framework for energy-intensive SMEs: Proposal and evaluation,” Journal of Cleaner Production, Vol.166 pp. 1187-1201, https://doi.org/10.1016/j.jclepro.2017.08.116 (JCR IF 7.246)
  •  Prashar A. (2017), “Adopting PDCA (Plan-Do-Check-Act) cycle for energy optimization in energy-intensive SMEs”, Journal of Cleaner Production, Vol. 145, pp. 277-293,https://doi.org/10.1016/j.jclepro.2017.01.068. (JCR IF 7.246)
  •  Prashar, A. (2016), A conceptual hybrid framework for industrial process improvement: integrating Taguchi methods, Shainin System and Six Sigma, Production Planning & Control, Vol. 27 No. 16, pp. 1389-1404, https://doi.org/10.1080/09537287.2016.1225999. (JCR IF 3.605)
  • Prashar, A. (2016). “Using Shainin DOE for Six Sigma: an Indian case study.” Production Planning & Control, Vol. 27 No.2, pp. 83-101, https://doi.org/10.1080/09537287.2015.1078515. (JCR IF 3.605)
  •  Prashar, A. (2015). Six Sigma adoptions in public utilities: a case study. Total Quality Management & Business Excellence, 27 (5-6), pp.479-506, https://doi.org/10.1080/14783363.2015.1014782. (JCR IF 2.922)
  • Prashar, A. (2014), "Adoption of Six Sigma DMAIC to reduce cost of poor quality", International Journal of Productivity and Performance Management, Vol. 63 No. 1, pp. 103-126. https://doi.org/10.1108/IJPPM-01-2013-0018 (Scopus Citescore 3.3)
  • Prashar, A. (2014), "Process improvement in farm equipment sector (FES): a case on Six Sigma adoption", International Journal of Lean Six Sigma, Vol. 5 No. 1, pp. 62-88. https://doi.org/10.1108/IJLSS-08-2013-0049 (Scopus Citescore 4.8)
  • Prashar, A. (2014), "Redesigning an assembly line through Lean-Kaizen: an Indian case", The TQM Journal, Vol. 26 No. 5, pp. 475-498. https://doi.org/10.1108/TQM-04-2013-0054. (Scopus Citescore 4.3)

B & C Category Journal Publications

  • Prashar, A. (2015). Assessing the flipped classroom in operations management: A pilot study. Journal of Education for Business, Vol. 90 No.3, pp.126-138 https://doi.org/10.1080/08832323.2015.1007904 (Scopus Citescore 1.3)
  • Prashar A. (2018), “Towards cycle time reduction in manufacturing SMEs: Proposal and evaluation”, Quality Engineering, Vol. 13 No. 3, https://doi.org/10.1080/08982112.2018.1460669. (Scopus Citescore 1.32)
  •  Prashar, A. (2020), “The Expansion Dilemma for Fourth-Party Logistics Services: Kodan Solutions Private Limited, Vision: The Journal of Business Perspective. (Scopus Citescore 0.45)
  •  Prashar, A. (2021), “Heavy Lifters, India: Towards a Circular Economy Era”, Vision: The Journal of Business Perspective, 09722629211043593. (Scopus Citescore 0.45)
  •  Prashar, A. (2021), “Mohalla Clinic: A Case on Healthcare Service Operations and Quality” Vision: The Journal of Business Perspective, 09722629211041837. (Scopus Citescore 0.45)
  •  Dasgupta, M., Prashar, A. (2019), “Does Parental Co-creation Impacts Perceived Value? A Mixed-method Study in Indian Elementary Educational Innovations”, Vision: The Journal of    Business Perspective, https://doi.org/10.1177/0972262919858268. (Scopus Citescore 0.45)
  •  Prashar, A. (2019), "THANKYOU: from waste to resource", Emerald Emerging Markets Case Studies, Vol. 9 No. 1. https://doi.org/10.1108/EEMCS-03-2018-0038 (Scopus listed)
  •  Mishra, B., Prashar, A. (2020), “Customer readiness for a paradigm shift towards cyberspace- An exploratory investigation of Indian Retail banking”, International Journal of Financial Innovation in Banking, DOI: 10.1504/IJFIB.2020.10027700. (Scopus listed)

International Conference Proceedings Publications

  • Prashar A. & Antony J. (2019), “Quality Management for High-Contact Professional Service Firms: A Multiple-case Evidence from Indian Law firms”, 25th EUROMA Conference 17th - 19th June 2019, Helsinki,
  • Prashar A. & Antony J. (2018), “Towards Continuous Improvement (CI) in Professional Service Delivery: A Conceptual Framework”, 25th EUROMA Conference, 24-26 June, 2018, Budapest, Hungary.
  • Prashar A. (2019), “Service Quality Management in High-Contact Professional, POMS International Conference 2019.
  • Aggarwal, S., Prashar, A.(2019), Modeling Critical Success Factors of Supply Chain Risk and Quality Management”, POMS International Conference 2019
  • Prashar A. (2017), “A framework for Integration of Design of Experiment (DOE) approaches for Six Sigma Quality improvement.”, 24th EurOMA conference, 1st-5th July 2017, Edinburgh, Scotland.

National Peer-reviewed Journals

  • Prashar A. (2012) “The Effects of Age on Consumers Food Retail Behavior: An enumerative review of older consumers in Punjab” LBS Journal of Management, Vol. 10, Iss. 1, pp. 34-45.
  • Prashar A. (2012) “Loyalty programs for hospitals: A sight for E commerce companies” Pragyaan –Journal of Management, Vol. 10, Iss. 2.
  • Mittal, K. C. & Prashar A. (2011) “Local diversity in consumer food retail behaviour” Vilakshan, The XIMB Journal of Management.
  • Mittal, K. C. & Prashar A. (Jan, 2011)” A field study on opportunities and challenges faced by organised retailers in Tricity Chandigarh” Synergy, A bi-annual journal of K J Somaiya Institute of Management studies & Research.
  • Mittal, K. C. & Prashar A. (2010) “A study on diversity in retail purchase behavior in food & grocery in Punjab” Vision – The Journal of Business perspective, Vol. 14 No 4, pp. 255-265.
  • Mittal, K. C. & Prashar A. (Oct 2010) “An empirical Study on Factors affecting Consumer Preferences of Shopping at Organized Retail Stores in Punjab” Journal of Business and Retail Management Research, Vol. 5, Iss. 1.
  • Mittal, K. C. & Prashar A. (July, 2010) “An empirical study on performance of organized food retailing in Punjab” Synergy, A bi-annual journal of K J Somaiya Institute of Management studies.
  • Mittal, K. C. & Prashar A. (July, 2010) “Trends in Consumption pattern of consumers in Punjab: Choice between Organized Retail stores and Traditional Retail stores” Asia Pacific Management Review, Vol. 5, No. 3.
  • Mittal, K. C. & Prashar A. (July, 2009) “Organized Retail in Punjab: Analysis of opportunities and obstacles” BVIMR Management Edge, BVIMR Management Edge, Vol.2, No.2.

Cases with Teaching Notes

  • Prashar A. (2018), “Vaidam Health: Facilitating Medical Value Travel”, Richard Ivey Business Publishing, Product Number: 9B18M122, https://www.iveycases.com/ProductView.aspx?id=97091.
  • Prashar A. (2019), “Agarwal Packers and Movers Limited: Relocating Emotions”, Richard Ivey Business Publishing, Product Number: 9B19A003, https://www.iveycases.com/ProductView.aspx?id=100381.
  • Prashar A. (2018), “Shopclues.com: Turning Logistics into Competitive Advantage”, Richard Ivey Business Publishing, Product Number: 9B17D008. https://www.iveycases.com/ProductView.aspx?id=94968.
  •  Prashar A. & Kaushal L. A. (2018), “Fitpass: Towards Democratizing Fitness. Richard Ivey Business Publishing”, Richard Ivey Business Publishing, Product Number: 9B18D006. https://www.iveycases.com/ProductView.aspx?id=94968.
  •  Srivastava, R., Prashar, A., Bhardwaj, P.(2017), Tashn.com: Developing Merchandising towards Competitive Advantage, Richard Ivey Business Publishing, Product Number:9B18A010.
  •  Prashar A. (2017), “Parentune.com: Parenting Partners.” Richard Ivey Business Publishing, Product Number: 9B17D002, https://www.iveycases.com/ProductView.aspx?id=83482.
  •  Prashar A. (2016), “JCB Construction Equipment: Made in India for the World”,  Richard Ivey Business Publishing. Product Number: 9B16M039, https://www.iveycases.com/ProductView.aspx?id=77791.
  •  Prashar, A. (2019), "THANKYOU: from waste to resource", Emerald Emerging Markets Case Studies, Vol. 9 No. 1. https://doi.org/10.1108/EEMCS-03-2018-0038.
  •  Prashar, A. (2020), “The Expansion Dilemma for Fourth-Party Logistics Services: Kodan Solutions Private Limited, Vision: The Journal of Business Perspective. (Scopus Citescore 0.45)

As a Certified Lean Six Sigma Master Black Belt, she regularly delivers Lean Six Sigma trainings programs organized by industrial forums such as PHDCCI, CII and FICCI and also conducts MDPs(on-campus and in-company training programs).She conducts workshops on statistical software such as SPSS, NVivo, MINITAB and Excel. She has conducted training sessions in on-campus and in-company MDPs on following topics:

• Service Quality
• SPSS
• Statistical tools for Research
• Six Sigma DMAIC,
• Lean Manufacturing VSM,
• MINITAB Training
• Design of Experiments (DOE),
• Multivariate Data Analytics for Business,
• Benchmarking,
• Total Quality Management,
• Value Engineering.

She has taken training sessions in on-campus and in-company MDPs conducted for executives of more than companies Bharat Electronics Limited (BEL), Central Public Works Department (CPWD), IndianOil Corporation Ltd. (IOCL), iQor, Magneti Marelli India, Maruti Suzuki India Ltd. (MSIL), Mid-Career Training Programme of Indian Ordnance Factories (OFB), Xpress Money Services and Indian Armed Forces.

• Insurance Regulatory and Development Authority of India (IRDAI), Research Grant Scheme, A project on customer service quality and relationship impact assessment framework for health insurance in India.
• As a trained Master Black Belt, she leads consulting projects on Operational Efficiency and Productivity Improvement with client companies such as KDD Limited, GNA Enterprises, Sutlej motors and small & medium sized enterprises.