Anupama Prashar

Assistant Professor, Operations Management
Coordinator - Compliances (AMBA, AICTE, NBA & AIU)

Email :
Phone : +91-124-4560292

Prof. (Dr.) Anupama Prashar is working as an Assistant Professor in the area of Operations Management and Quantitative Techniques at MDI, Gurgaon since 2014. She obtained her doctoral from School of Management Studies, Punjabi University after receiving Master’s degree in Business Management and Bachelor in Industrial Engineering from Punjab University.

A certified Lean Six Sigma Master Black belt(MBB) from Indian Statistical Institute, she combines her cross-industry project-consulting exposure with state-of-the-art academic research to add value to the discussions in her teaching and consulting assignments.

She has taught courses on Operations Management, Service Operations Management, Statistical Research Methods, Materials Management, Quality Management (Lean Management, Six Sigma, TQM, BPR), and Quantitative Methods. She has taken up many International teaching assignments including Georgian College, Canada, Kathmandu University, Nepal.

She has received MDI Award for Excellence in Research in 2017. Her academic research is published in international journals such as Journal of Cleaner Production, Production Planning & Control, The TQM Journal, International Journal of Quality and Reliability, International Journal of Lean Six Sigma, Journal for Education in Business and International Journal of Performance & Productivity Management. She is also serving on the editorial board of journals in the field of operations management and continuous improvement. She has published teaching cases in Richard Ivey Publishing and Case Centre, UK. She has co-authored textbooks on the subject of Industrial Safety and Environment and Operations Management.

Dr. Prashar has more than 15 years of experience in academics. Prior to joining MDI, she has taught at University Business School, Punjab University, IILM Institute of Business Management and Punjab Technical University. She has taught MBA courses on Operations Management, Service Operations Management, Statistical Research Methods, Materials Management, Quality Management(Six Sigma, Lean Management, TQM), and Quantitative Methods. She has taken up many International teaching assignments including Georgian College, Canada, Kathmandu University, Nepal



Service Operations, Operational Excellence, Operations Strategy, Lean thinking, Sustainability

Recent Journal Publications

Prashar A. (2020). Eco-efficient Production for Industrial Small and Medium-sized enterprises through Energy Optimisation: Framework and Evaluation. Production Planning & Control (in press).

Sunder M, V., Prashar, A. (2020). Empirical examination of Critical Failure Factors of Continuous Improvement Deployments: Stage-wise results and a contingency theory perspective. International Journal of Production Research (in press).

Prashar A (2019). Towards sustainable development in industrial small and Medium-sized Enterprises: An energy sustainability approach. Journal of Cleaner Production 235 (2019) 977-996.

Prashar A.,  Sunder M. V. (2019), A bibliometric and content analysis of sustainable development in small and medium-sized enterprises, Journal of Cleaner Production, Volume 245, 1 February 2020, 118665,

Jevanesan, T., Antony, J., Rodgers, B. and Prashar A. (2019). Applications of continuous improvement methodologies in the voluntary sector:a systematic literature review, Total Quality Management & Business Excellence, DOI:10.1080/14783363.2019.1588723.

Prashar, A. and Aggarwal, S. (2019), "Modeling enablers of supply chain quality risk management: a grey-DEMATEL approach", The TQM Journal, Vol. ahead-of-print No. ahead-of-print.

Dasgupta, M., Prashar, A. (2019). Does Parental Co-creation Impacts Perceived Value? A Mixed-method Study in Indian Elementary Educational Innovations. Vision: The Journal of Business Perespective,

Prashar A. (2018), Towards cycle time reduction in manufacturing SMEs: Proposal and evaluation, Quality Engineering (American Society of Quality),

Prashar A. (2018), Towards continuous improvement (CI) in professional service delivery: a systematic literature review, Total Quality Management and Business Excellence (Taylor and Francis),

Prashar, A. (2018), TQM as business strategy: a meta-analysis review, International Journal of Productivity and Quality Management, Vol. 23, No. 1, pp.74–89.

Prashar A. (2017), Energy efficiency maturity (EEM) assessment framework for energy-intensive SMEs: Proposal and evaluation, Journal of Cleaner Production (Elsevier), 166 (2017) 1187-1201,

Prashar A. (2017), Adopting PDCA (Plan-Do-Check-Act) cycle for energy optimization in energy-intensive SMEs, Journal of Cleaner Production (Elsevier), Volume 145, 1 March 2017, Pages 277-293, doi: 10.1016/j.jclepro.2017.01.068.

Prashar, A. (2016), A conceptual hybrid framework for industrial process improvement: integrating Taguchi methods, Shainin System and Six Sigma, Production Planning & Control (Taylor & Francis), DOI: 10.1080/09537287.2016.1225999.

Prashar, A. (2016). “Using Shainin DOE for Six Sigma: an Indian case study.” Production Planning & Control (Taylor & Francis) 27(2), 83-101.

Prashar, A. (2015). Six Sigma adoptions in public utilities: a case study. Total Quality Management & Business Excellence (Taylor & Francis), 27(5-6), 479-506.

Prashar, A. (2015). Assessing the flipped classroom in operations management: A pilot study. Journal of Education for Business (Taylor & Francis), 90(3), 126-138.

Prashar, A. (2014). Adoption of Six Sigma DMAIC to reduce cost of poor quality. International Journal of Productivity and Performance Management (Emerald), 63(1), 103-126.

Prashar, A. (2014). Process improvement in farm equipment sector (FES): a case on Six Sigma adoption. International Journal of Lean Six Sigma (Emerald), 5(1), 62-88.

Prashar, A. (2014). Redesigning an assembly line through Lean-Kaizen: an Indian case. The TQM Journal(Emerald), 26(5), 475-498.


Prashar A. (2018), Vaidam Health: Facilitating Medical Value Travel, Richard Ivey Business Publishing.

Prashar A. (2018). Thankyou: From Waste To Resource, Emerald Emerging Market Cases.

Prashar A. (2018). Turning Logistics into Competitive Advantage. Richard Ivey Business Publishing
Co-authored (2018), Fitpass: Towards Democratizing Fitness. Richard Ivey Business Publishing.

Co-authored (2017), Developing Merchandising towards Competitive Advantage, Richard Ivey Business Publishing.

Prashar A. (2017). “ Parenting Partners.” Richard Ivey Business Publishing. Product Number: Product Number: 9B17D002.

Prashar A. (2016). “JCB Construction Equipment: Made in India for the World.” Richard Ivey Business Publishing. Product Number: 9B16M039


• Prashar A. & Garg P. (2013), Operations Management, Kataria Publishers, New Delhi.
• Prashar A. & Bansal P. (2009), Industrial Safety and Environment, Kataria Publishers, New Delhi.

As a Certified Lean Six Sigma Master Black Belt, she regularly delivers Lean Six Sigma trainings programs organized by industrial forums such as PHDCCI, CII and FICCI and also conducts MDPs(on-campus and in-company training programs).She conducts workshops on statistical software such as SPSS, NVivo, MINITAB and Excel. She has conducted training sessions in on-campus and in-company MDPs on following topics:

• Service Quality
• Statistical tools for Research
• Six Sigma DMAIC,
• Lean Manufacturing VSM,
• MINITAB Training
• Design of Experiments (DOE),
• Multivariate Data Analytics for Business,
• Benchmarking,
• Total Quality Management,
• Value Engineering.

She has taken training sessions in on-campus and in-company MDPs conducted for executives of more than companies Bharat Electronics Limited (BEL), Central Public Works Department (CPWD), IndianOil Corporation Ltd. (IOCL), iQor, Magneti Marelli India, Maruti Suzuki India Ltd. (MSIL), Mid-Career Training Programme of Indian Ordnance Factories (OFB), Xpress Money Services and Indian Armed Forces.


As a trained Master Black Belt, she leads consulting projects on Operational Efficiency and Productivity Improvement with client companies such as KDD Limited, GNA Enterprises, Sutlej motors and small & medium sized enterprises.