Anupama Prashar

Assistant Professor, Operations Management
Coordinator - Compliances (AMBA, NBA & AIU)
Associate Editor - Vision - Journal of Business Perspective

Email :
Phone : +91-124-4560292

Academic Qualifications

• PhD (Management), Punjabi University, India, 2012

• MBA, Jai Narayan Vyas University, India, 2001

• B. Tech. Industrial Engineering, Punjab Technical University, India, 1999

Professional Qualifications

• Lean Six Sigma, Master Black Belt Certification, Indian Statistical Institute, 2015

• Lean Six Sigma Black Belt Certification, QT & T Consulting (Asia), 2010

Awards and Honours

• Winner of Research Excellence Award, Management Development Institute, Gurgaon, India, 2018

• Best Research Paper Award, FORE International Operations Conference, India, 2015

• University Rank Holder, Bachelor of Engineering, Industrial Engineering, Punjab Technical University, India, 2000.

• Reviewer for scientific and scholarly journals (27 reviews for 9 international journals).

• Member of doctoral thesis examination committee, Indian Institute of Technology, Chennai, India, 2019

Research output

• As on August 2020, 35 journal publications (in ABDC ranked journals) in the areas of Sustainable Operations Management and Industrial Engineering & Management. 

• Published seven teaching cases on the subject of General Management and Production & Operations Management in Ivey Publishing

• Published books and book chapters

• Conference papers

Institutional Responsibilities

• Coordinator for Compliances and Association of MBAs Accreditation, Management Development Institute, Gurgaon, India, 2016-2020

• Chairperson – Operations Management Group, IILM University, Gurgaon, India, 2013-2014. 

Memberships and positions of trust in scientific societies

• European Operations Management Association (EUROMA) membership, 2017-2020

• Production & Operations Management Society (POMS, India Chapter) membership, 2020


Dr. Prashar has more than 15 years of experience in academics. Prior to joining MDI, she has taught at University Business School, Punjab University, IILM Institute of Business Management and Punjab Technical University. She has taught MBA courses on Operations Management, Service Operations Management, Statistical Research Methods, Materials Management, Quality Management(Six Sigma, Lean Management, TQM), and Quantitative Methods. She has taken up many International teaching assignments including Georgian College, Canada, Kathmandu University, Nepal



• Research Interests: Sustainable operations, Continuous Improvement, Operational Excellence, Industrial engineering

• ResearchGate Score: 21.17 (as on August 2020)

• Google Scholar h-index:10 (as on August 2020)

A) Peer-reviewed scientific articles

1. Prashar A. (2020), “Eco-efficient Production for Industrial Small and Medium-sized enterprises through Energy Optimisation: Framework and Evaluation. Production Planning & Control”,

2. Prashar, A. (2020), "Quality management for high-contact professional service firms: a multiple-case evidence from Indian law firms", International Journal of Quality & Reliability Management,

3. Prashar, A. (2020), "Adopting Six Sigma DMAIC for environmental considerations in process industry environment", The TQM Journal,

4. Kaushal, L. A. & Prashar, A. (2020): Agricultural crop residue burning and its environmental impacts and potential causes – case of northwest India, Journal of Environmental Planning and Management,

5. Sunder M, V., Prashar, A. (2020), “Empirical examination of Critical Failure Factors of Continuous Improvement Deployments: Stage-wise results and a contingency theory perspective”, International Journal of Production Research, Vol. 58 No.16, pp.  4894-4915,

6. Prashar A., Sunder M. V. (2020), “A bibliometric and content analysis of sustainable development in small and medium-sized enterprises”, Journal of Cleaner Production, Vol. 245, , 118665,

7. Prashar A. (2019), “Towards sustainable development in industrial small and Medium-sized Enterprises: An energy sustainability approach”, Journal of Cleaner Production Vol.235, pp. 977-996,

8. Jevanesan, T., Antony, J., Rodgers, B. and Prashar A. (2019), “Applications of continuous improvement methodologies in the voluntary sector: A systematic literature review”, Total Quality Management & Business Excellence,

9. Prashar, A. and Aggarwal, S. (2019), "Modeling enablers of supply chain quality risk management: a grey-DEMATEL approach", The TQM Journal,

10. Dasgupta, M., Prashar, A. (2019), “Does Parental Co-creation Impacts Perceived Value? A Mixed-method Study in Indian Elementary Educational Innovations”, Vision: The Journal of Business Perspective,

11. Prashar, A. (2019), "THANKYOU: from waste to resource", Emerald Emerging Markets Case Studies, Vol. 9 No. 1.

12. Prashar A. (2018), “Towards cycle time reduction in manufacturing SMEs: Proposal and evaluation”, Quality Engineering, Vol. 13 No. 3,

13. Prashar A. (2018), Towards continuous improvement (CI) in professional service delivery: a systematic literature review, Total Quality Management and Business Excellence,

14. Prashar, A. (2018), “TQM as business strategy: a meta-analysis review”, International Journal of Productivity and Quality Management, Vol. 23 No. 1, pp.74–89,

15. Prashar A. (2017), “Energy efficiency maturity (EEM) assessment framework for energy-intensive SMEs: Proposal and evaluation,” Journal of Cleaner Production, Vol.166 pp. 1187-1201,

16. Prashar A. (2017), “Adopting PDCA (Plan-Do-Check-Act) cycle for energy optimization in energy-intensive SMEs”, Journal of Cleaner Production, Vol. 145, pp. 277-293,

17. Prashar, A. (2016), A conceptual hybrid framework for industrial process improvement: integrating Taguchi methods, Shainin System and Six Sigma, Production Planning & Control, Vol. 27 No. 16, pp. 1389-1404,

18. Prashar, A. (2016). “Using Shainin DOE for Six Sigma: an Indian case study.” Production Planning & Control, Vol. 27 No.2, pp. 83-101,

19. Prashar, A. (2015). Six Sigma adoptions in public utilities: a case study. Total Quality Management & Business Excellence, Vol. 27 No. 5-6, pp.479-506,

20. Prashar, A. (2015). Assessing the flipped classroom in operations management: A pilot study. Journal of Education for Business, Vol. 90 No.3, pp.126-138,

21. Prashar, A. (2014), "Adoption of Six Sigma DMAIC to reduce cost of poor quality", International Journal of Productivity and Performance Management, Vol. 63 No. 1, pp. 103-126. 

22. Prashar, A. (2014), "Process improvement in farm equipment sector (FES): a case on Six Sigma adoption", International Journal of Lean Six Sigma, Vol. 5 No. 1, pp. 62-88. 

23. Prashar, A. (2014), "Redesigning an assembly line through Lean-Kaizen: an Indian case", The TQM Journal, Vol. 26 No. 5, pp. 475-498.

24. Mishra, B., Prashar, A. (2020), “Customer readiness for a paradigm shift towards cyberspace- An exploratory investigation of Indian Retail banking”, International Journal of Financial Innovation in Banking, DOI: 10.1504/IJFIB.2020.10027700.

25. Prashar A. & Antony J. (2019), “Quality Management for High-Contact Professional Service Firms: A Multiple-case Evidence from Indian Law firms”, 25th EUROMA Conference 17th - 19th June 2019, Helsinki,

26. Prashar A. & Antony J. (2018), “Towards Continuous Improvement (CI) in Professional Service Delivery: A Conceptual Framework”, 25th EUROMA Conference, 24-26 June, 2018, Budapest, Hungary.

27. Prashar A. (2017), “A framework for Integration of Design of Experiment (DOE) approaches for Six Sigma Quality improvement.”, 24th EurOMA conference, 1st-5th July 2017, Edinburgh, Scotland.

B) Scientific books (monographs)

1. Prashar A. & Bansal P. (2009), Industrial Safety and Environment, Kataria Publishers, New Delhi, India.

2. Prashar A. & Garg P. (2013), Operations Management, Kataria Publishers, New Delhi.

C) Publications intended for the general public, linked to the applicant’s research 

1. Prashar A. (2018), “Vaidam Health: Facilitating Medical Value Travel”, Richard Ivey Business Publishing, Product Number: 9B18M122,

2. Prashar A. (2019), “Agarwal Packers and Movers Limited: Relocating Emotions”, Richard Ivey Business Publishing, Product Number: 9B19A003,

3. Prashar A. (2018), “ Turning Logistics into Competitive Advantage”, Richard Ivey Business Publishing, Product Number: 9B17D008.

4. Prashar A. & Kaushal L. A. (2018), “Fitpass: Towards Democratizing Fitness. Richard Ivey Business Publishing”, Richard Ivey Business Publishing, Product Number: 9B18D006.

5. Srivastava, R.,  Prashar, A.,  Bhardwaj, P.(2017), Developing Merchandising towards Competitive Advantage, Richard Ivey Business Publishing, Product Number:9B18A010

6. Prashar A. (2017), “ Parenting Partners.” Richard Ivey Business Publishing, Product Number: 9B17D002,

7. Prashar A. (2016), “JCB Construction Equipment: Made in India for the World”,  Richard Ivey Business Publishing. Product Number: 9B16M039, 

As a Certified Lean Six Sigma Master Black Belt, she regularly delivers Lean Six Sigma trainings programs organized by industrial forums such as PHDCCI, CII and FICCI and also conducts MDPs(on-campus and in-company training programs).She conducts workshops on statistical software such as SPSS, NVivo, MINITAB and Excel. She has conducted training sessions in on-campus and in-company MDPs on following topics:

• Service Quality
• Statistical tools for Research
• Six Sigma DMAIC,
• Lean Manufacturing VSM,
• MINITAB Training
• Design of Experiments (DOE),
• Multivariate Data Analytics for Business,
• Benchmarking,
• Total Quality Management,
• Value Engineering.

She has taken training sessions in on-campus and in-company MDPs conducted for executives of more than companies Bharat Electronics Limited (BEL), Central Public Works Department (CPWD), IndianOil Corporation Ltd. (IOCL), iQor, Magneti Marelli India, Maruti Suzuki India Ltd. (MSIL), Mid-Career Training Programme of Indian Ordnance Factories (OFB), Xpress Money Services and Indian Armed Forces.


• Insurance Regulatory and Development Authority of India (IRDAI), Research Grant Scheme, A project on customer service quality and relationship impact assessment framework for health insurance in India.

• As a trained Master Black Belt, she leads consulting projects on Operational Efficiency and Productivity Improvement with client companies such as KDD Limited, GNA Enterprises, Sutlej motors and small & medium sized enterprises.