Customer Experience and Professional Communication for Managers
Understanding diverse customer needs and delivering personalized, authentic communication drives engagement & retention
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Understanding diverse customer needs and delivering personalized, authentic communication drives engagement & retention
This programme's objectives of having effective leaders & marketing managers with strong communication skills.
Prof. Arvind Sahay Chairperson Director, MDI Gurgaon Prof. Leon Laulusa Member Directeur General, Executive President & Dean Vice President en charge des relations internationales CGE, ESCP Paris
Enhance communication skills to build relationships, deliver results & grow through immersive, learning experiences.
Article citation: Kim, S., & Arora, P. (2025). Related examinations and tax compliance. Journal of Behavioral and Experimental Economics, 114, 102326. Abstract One of the Internal Revenue...
MDI Gurgaon has state-of-the-art IT infrastructure to support teaching, learning and academic administration. The campus is equipped with the following facilities: Campus Network The campus network is built on 144 core...
Article citation: Dash, A., Gupta, A. K., Singh, V., & Sharma, K. (2025). Sustainable practices in business operations-Merely a moral obligation of modern companies or a strategic asset for enhancing...
The student arm of MDI Gurgaon’s Corporate Communications Cell, deals with favorable dissemination of information to key stakeholders of MDI Gurgaon. The team facilitates both internal and external communication...
Build expertise in labour laws, industrial relations, and compliance for effective HR decision-making.
Article citation: Kapoor, P., Balaji, M. S., & Ray, A. (2026). Communicating climate action in tourism: Emotional responses and their impact on tourist behaviors. Tourism Analysis, 31(1), 81–98.