Research Paper

The hidden toll of unfair workplaces: examining the mediating role of workplace loneliness

  • By Mantasha Firoz
    Assistant Professor
    Co-Authors
    Aamna Khan, Indian Institute Of Technology [Indian School Of Mines], Dhanbad, India
    Sudhanshu Maheshwari, Indian Institute Of Management Kozhikode, Kozhikode, India
    Ashneet Kaur, SP Jain Institute Of Management And Research,Mumbai, India
    Journal : International Journal of Conflict Management
    Publisher : Emerald Group Publishing

Article citation: Firoz, M., Khan, A., Maheshwari, S., & Kaur, A. (2026). The hidden toll of unfair workplaces: Examining the mediating role of workplace loneliness. International Journal of Conflict Management.

 

Abstract

Purpose

This study aims to investigate how perceived organizational justice affect workplace dynamics, focusing on their cascading effects on workplace loneliness, knowledge hiding and psychological well-being. Drawing on cognitive appraisal theory, this study proposes that perceived organizational justice can trigger negative emotional responses such as loneliness, which in turn may exacerbate defensive behaviors like knowledge hiding and reduce psychological well-being.

 

Design/methodology/approach

This study used a two-wave, time-lagged design, which yielded a sample size of 216 full-time employees. The final data was analyzed using SPSS and AMOS.

 

Findings             

The results revealed a negative association between perceptions of organizational justice and workplace loneliness. Workplace loneliness was positively related to knowledge hiding and negatively related to psychological well-being. The analysis of indirect effects indicated that perceptions of organizational justice negatively affect knowledge hiding through workplace loneliness, while its relationship with psychological well-being was positive.

 

Originality/value

By advancing an understanding of the social and emotional mechanisms underlying justice perceptions, this study contributes to the organizational justice literature and provides actionable insights for fostering fair, inclusive and supportive workplaces to mitigate knowledge hiding and enhance employee well-being.